Good people make difficult things easy. The others find amazingly innovative ways to make simple things difficult. Active avoidance of any dealings with people in the second group is a genuinely worthwhile pursuit.
We posted this image on our Facebook page on the 25th of October in 2012. It’s even more relevant today with the technology available to us and the ability to instantly Google anything we want to learn. We have so many resources and so much data available in our businesses but we too often use them like the ladders in..
Last month Ryan Davey and I featured in the Etani webinar series. This webinar was promoted throughout Australia by Xero and simPRO with 200 plumbing and electrical businesses registered to attend. Our topic was about the importance of getting the right information to the right people at the right time. We examined what the right information is for trade businesses,..
Janelle is our champion client Xero file reviewer and fixer. We call this monthly process “Accountable” and it is where we ensure our client's data is accurate and can be relied upon for informed management decisions. Janelle left us for a few weeks last year intending to join the army. Fortunately for us and our clients, she didn’t make it..