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Many years ago I had a tropical fish aquarium with 20 or so fish. I asked for advice from the local pet shop (pre internet) about feeding, cleaning etc and for a the first few months my fish interacted well and seemed to be happy. Then one morning I noticed a fish motionless on the bottom of the tank...
Posted in Bold Opinions, Culture, Marketing, Our Values Left, Our Values Right, Small Business, TeamLeave a Comment on Fishy Employees
Because always providing answers and solving problems for employees trains them to become reliant upon you and ultimately makes it impossible for the business to operate without you. Instead respond to their questions with “what do you think we should do” or “how do you think we should deal with that”? Ask follow up questions, provide additional information that..
Posted in Bold Opinions, Culture, Marketing, Our Values Left, Our Values Right, Small Business, Strategic Plan, TeamLeave a Comment on Don’t give answers
What would happen if you doubled your prices? What would happen if you increased them by 10%? How do you set your prices? These are all interesting questions that often lead to interesting conversations and even more interesting results. Most business owners set their prices based on a combination of what their competitors charge and to..
Posted in Bold Opinions, Marketing, Our Values Left, Our Values Right, Pricing, Small Business, Strategic Plan, Strategic PlanLeave a Comment on Pricing
“We found both Craig and Trisha to be very approachable and we liked the way they delivered the information. I’m very excited to put these ideas to work and what it will mean for the business and our future.” “It was great to be able to pinpoint obvious areas of our business that require attention and be able to..
Posted in Bold Opinions, Culture, Marketing, Pricing, Small Business, Strategic Plan, Strategic PlanLeave a Comment on Great Feedback!
These are the devastating words uttered frequently by small business owners to their employees. They are devastating words for the business owner because it means they have even more work to squeeze in their day. They are devastating words for the employee because their employer has no confidence in them and they are never given the opportunity to learn. And..
Posted in Bold Opinions, Culture, Marketing, Our Values Left, Our Values Right, Small Business, Strategic Plan, TeamLeave a Comment on “Leave it to me. I’ll fix it.”
Unicorn Business Solutions are based in Devonport Tasmania, with clients around Australia.
