The right information to the right people at the right time is enormously powerful

Information has never been more accessible, but too often we receive too much and we are unable or unwilling to filter through it to find the useful or necessary insights. Great things happen if we can develop filters that deliver the right information to the right people at the right time. In a business context this involves identifying the key..

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Posted in Bold Opinions, Pricing, Small Business, Strategic Plan, Strategic Plan, Technology StuffTagged Business Coach, challenge, Change, Choice, coaching, comfort, Decision Making, difference, Goals, growth, pricing, quality, small business, Strategic Plan, Systems, technology, valueLeave a Comment on The right information to the right people at the right time is enormously powerful

And that it is why it is important small business owners carefully allocate time between planning and action. We see lots of business owners working 60 hours per week without a plan and believe me, they are living a nightmare. We sometimes see business owners with a great plan sitting on the shelf.   Our answer: a strategic planning day..

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“It only takes one rotten apple”

Take decisive action (within the Fair Work rules) and remove them from your business as soon as possible.   Apply the five year rule. If you don’t see them as part of your future in five years, make them part of your past now.   This sounds harsh, but the damage one person can cause is astounding.  

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Posted in Bold Opinions, Culture, Small Business, Strategic Plan, TeamTagged Business Coach, challenge, Change, Choice, coaching, comfort, culture, Decision Making, difference, Employees, Goals, growth, Happy, people management, team, value, visionLeave a Comment on “It only takes one rotten apple”

What would you do if you couldn’t fail?

I have asked seminar participants to write down what they would do if they couldn’t fail. I then ask them to think about and write down what is the worst that could happen if they did this, and finally what are the odds of this worst case outcome.   The result of this simple exercise is almost always that they..

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My Customers Are Only Interested in Price

When you compete for business on price and miss out on the work, you lose. When you compete for business on price and win the work, you also lose. Being the cheapest is the toughest way to make a profit.   Instead, differentiate your product or service so that no one else offers what you do. If this isn’t possible,..

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Posted in Bold Opinions, Pricing, Small Business, Strategic Plan, Strategic PlanTagged Business Coach, challenge, Change, Choice, coaching, comfort, Decision Making, difference, Goals, growth, Happy, Management, Profit, small business, valueLeave a Comment on My Customers Are Only Interested in Price