Do you ever feel like you are constantly fixing mistakes that your employees make? Watch this video to hear my simple advice on what do... [embed]https://vimeo.com/384448113[/embed]
"Excellence is doing a common thing in an uncommon way." - Einstein How do you deliver your services to create a WOW factor? What do you do that makes you memorable? What do you do that causes customers to talk about you?
People tend to live up or down to your expectations. Give them the tools, systems and encouragement to go and do it.