Don’t give answers

Because always providing answers and solving problems for employees trains them to become reliant upon you and ultimately makes it impossible for the business to operate without you.


Instead respond to their questions with “what do you think we should do” or “how do you think we should deal with that”? Ask follow up questions, provide additional information that they should consider and lead them towards the best course of action if necessary.


This technique has immediate impact and provides better outcomes for everyone.



Unicorn Business Solutions are based in Devonport Tasmania, with clients around Australia.

64 Best Street, Devonport

Mail : PO Box 511 Devonport TAS 7310 Australia