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"Excellence is doing a common thing in an uncommon way." - Einstein How do you deliver your services to create a WOW factor? What do you do that makes you memorable? What do you do that causes customers to talk about you?
"Intelligence is not the ability to store information, but to know where to find it." - Einstein It is important that all of your employees can find all of the information your business holds and benefit from everyone’s collective experience. Build systems to facilitate this and insulate your business from the impact of key employees leaving.
Do you find yourself delaying the most important tasks on your list? Procrastination is a challenge we all face. In this video I talk about procrastination, how it can adversely impact on the success of small business owners and strategies you can use to avoid procrastinating. [embed]https://vimeo.com/299791746[/embed]